Post by Administrator on Mar 19, 2006 11:46:47 GMT 8
Various reports have been received on problems trying to login and/or activation code after registration. This explanation from Proboards support may assist:
Problems Logging In
I login fine, but when I click a link it logs me out!
Your browser is not accepting cookies properly. First check to make sure you have cookies enabled. Also, in Internet Explorer 6 you need to make sure that you have 3rd Party Cookies enabled.
Your members need to enable cookies, tell them to do the following:
- Click on tools on the menubar on your browser
- Click on Internet Options on the drop menu
- On the window that pops up, click on the privacy tab
- Put the arrow and track so that the arrow is on low
- Click ok
This will enable third party cookies:
- Click on tools on the menubar on your browser
- Click on Internet Options on the drop menu
- On the window that pops up, click on the security tab
- Click on the custom button
- On the little window that pops up, scroll down to where it says cookies, and make sure the radio button is in the enabled position
- Click save
Hint from Ryan If the above didn't work try clicking "Always Stay Logged In" when you attemt to log in.
I don't get notification/registration e-mails!
Most people experience this problem with Hotmail. Check your junkmail bin. Sometimes they are redirected through the filter.
Update The newest versions of AOL have the "advanced SPAM blockers" and may make it impossible for Proboards to contact you. Admins may have to manually register members who expierience this problem. Or we recommend that these people create temporary free e-mails (ie. hotmail.com).
Note: If you change your email address, you should receive a new activation code.
Problems Logging In
I login fine, but when I click a link it logs me out!
Your browser is not accepting cookies properly. First check to make sure you have cookies enabled. Also, in Internet Explorer 6 you need to make sure that you have 3rd Party Cookies enabled.
Your members need to enable cookies, tell them to do the following:
- Click on tools on the menubar on your browser
- Click on Internet Options on the drop menu
- On the window that pops up, click on the privacy tab
- Put the arrow and track so that the arrow is on low
- Click ok
This will enable third party cookies:
- Click on tools on the menubar on your browser
- Click on Internet Options on the drop menu
- On the window that pops up, click on the security tab
- Click on the custom button
- On the little window that pops up, scroll down to where it says cookies, and make sure the radio button is in the enabled position
- Click save
Hint from Ryan If the above didn't work try clicking "Always Stay Logged In" when you attemt to log in.
I don't get notification/registration e-mails!
Most people experience this problem with Hotmail. Check your junkmail bin. Sometimes they are redirected through the filter.
Update The newest versions of AOL have the "advanced SPAM blockers" and may make it impossible for Proboards to contact you. Admins may have to manually register members who expierience this problem. Or we recommend that these people create temporary free e-mails (ie. hotmail.com).
Note: If you change your email address, you should receive a new activation code.